Frequently Asked Questions about tableplus2

The minimum age is 21. This is enforced through KYC identity verification — all registered players must upload a valid government-issued ID that confirms their date of birth. Accounts found to belong to individuals under 21 are closed immediately.

No. tableplus2 operates a strict one-account-per-person policy. Creating multiple accounts — using different names, emails, or devices — is a violation of the Terms and Conditions. Both accounts will be suspended and any balances may be forfeited. If you're not sure whether you already have an account, contact support at [email protected] before registering.

tableplus2 accepts Philippine government-issued IDs for identity verification. This includes a Philippine passport, driver's licence, SSS/UMID card, PhilSys national ID, PRC ID, and Voter's ID. The document must clearly show your full name, date of birth, and a photo. Make sure the image you upload is clear, unobstructed, and not expired.

Contact support at [email protected] with your registered email address and full name. The team will verify your identity through your account details and help you regain access. Do not create a new account — this violates the one-account policy and will result in both accounts being suspended.

tableplus2 accepts deposits in Philippine Peso (PHP) via bank transfer (BDO, BPI, Metrobank, UnionBank), GCash, Maya, and Philippine online/mobile banking. All transactions are in PHP — there is no currency conversion. Credit cards and cryptocurrency are not accepted as deposit methods.

Processing time varies by payment method. E-wallet deposits via GCash and Maya and online banking transfers typically reflect quickly once the transaction is confirmed by the payment provider. Bank transfers may take longer depending on the bank's clearing schedule. Check the Deposit page for current processing time information for each method.

Go to the withdrawal section in your account dashboard, select your preferred method, enter the amount, and confirm. Withdrawals are processed to your registered Philippine bank account, GCash, or Maya. KYC verification must be completed before withdrawals are processed. The name on your payment account must match the name on your tableplus2 registration.

First, check your bank or e-wallet to confirm the transaction was successfully sent. If funds have left your account but haven't reflected on tableplus2, contact support at [email protected] with your registered email, the transaction reference number, the amount, and the date and time of the transfer. Include a screenshot of the transaction confirmation from your bank or e-wallet if possible.

tableplus2 offers online slots, live casino tables (including live baccarat, roulette, and blackjack), sports betting, eBingo, and online poker. Sports betting covers basketball (PBA and NBA), boxing, esports, football, and volleyball — plus major international events. All game categories are accessible from a single registered account.

Yes. tableplus2 covers Philippine Basketball Association (PBA) games alongside international basketball leagues including the NBA. The sportsbook also covers boxing — which is particularly popular among Filipino fans — as well as esports titles, international football, and volleyball. Available markets and events are shown in the Bet section of your account.

Availability of demo or free-play modes depends on the specific game and the provider. Some slots on tableplus2 offer a demo mode accessible before real-money play. Log in to your account and browse the Slots section to see which titles have a try-for-free option available.

tableplus2 logs game session data in real time. If a disconnection occurs mid-bet, log back in and the game session should resume from where it left off. If your balance appears incorrect after a disconnection, contact support at [email protected] with the game name, the approximate time of the disconnect, and a description of what happened. The team will review the session logs and resolve the issue.

Log in to your tableplus2 account and visit the Promotions page. Available offers and your eligibility status for each are shown there. Eligibility is based on account status, verification level, and activity. Promotion terms, including any wagering requirements, are shown in full before you opt in.

Most promotions come with wagering requirements and eligibility conditions. These are specific to each offer and are shown in full in the promotion details before you opt in. tableplus2 does not guarantee specific bonus amounts, percentages, or terms — all details are disclosed per individual offer on the Promotions page.

Generally, bonus funds need to meet wagering requirements before they become withdrawable. The exact conditions vary by promotion. Check the terms of each specific offer on the Promotions page or contact support at [email protected] if you're unsure about the status of a specific bonus.

Log in to your account and go to Account Settings. Under the Responsible Gaming section, select Deposit Limits, choose your preferred period (daily, weekly, or monthly), set your PHP amount, and confirm. Limit reductions take effect immediately. Increases require a waiting period before taking effect. See the Responsible Gaming page for full details on all tools available.

Yes. You can request a cooling-off period through your account settings or by contacting support. During a cooling-off period, your account is temporarily suspended and you cannot log in, deposit, or place bets. When the cooling-off period ends, access is restored automatically. If you need a longer break, you can request self-exclusion. Visit the Responsible Gaming page for details on both options.

No. Gaming on tableplus2 — whether slots, live casino, or sports betting — involves financial risk. Outcomes are based on chance and odds, not any strategy or system that guarantees a return. tableplus2 does not promise winnings, profits, or a specific financial outcome. Always play with money you can afford to lose, and set a budget before each session.

Yes. tableplus2 is fully accessible via mobile browser on both Android and iOS devices. For a dedicated mobile experience, you can download the app. Your account credentials are the same on all devices — there's no separate mobile account. Players in Manila, Cebu, Davao, Quezon City, and anywhere else in the Philippines can access the full platform on their phone.

Try clearing your browser cache and cookies, or clearing the app cache, then reload. Check your internet connection — a stable connection improves performance, especially for live casino games. If you're on mobile data, switching to Wi-Fi may help. If the issue persists, try a different browser or device. Still stuck? Email [email protected] with a description of the problem, your device type, and the browser or app version you're using.

Changes to contact details on your tableplus2 account require identity verification. Contact support at [email protected] with your current registered email and a copy of your ID. The team will verify your identity before making any changes to your account information. It's important to keep your mobile number current, as OTP verification for logins is sent there.